Legal Documents

Jiltaka Privacy Policy — Our Commitment to Protecting Your Information

Jiltaka believes your personal information is a valuable asset. This page provides complete details on how we collect, store, and protect your information.

Last Updated: July 2026
GDPR Compliant

How Jiltaka Protects Your Privacy

Your information security is our top priority. Jiltaka works daily to ensure each of the following:

SSL TLS Encryption

All information sent to and from Jiltaka's servers is encrypted using TLS 1.3 protocol. Your passwords, payment information, and personal data cannot be intercepted in transit.

Secure Server Storage

Your information is stored in ISO 27001 certified data centers. Regular security audits and penetration testing identify and eliminate system vulnerabilities.

No Sale to Third Parties

Jiltaka never sells your personal information or shares it with unauthorized third parties. Your data is used only to operate our services.

Two-Factor Authentication

You can use two-factor authentication (2FA) for account login and important changes. This keeps your account secure from unauthorized access.

Freedom of Information Control

You can view, edit, or delete your stored information at any time. Jiltaka ensures this right and takes action within 30 days of your request.

Transparency in Cookie Use

Jiltaka provides complete information about cookie usage. Essential cookies are always active, while all other cookies are only active with your consent and can be disabled at any time.

Short Message: Jiltaka respects your privacy. We collect only necessary information, store it securely, and never share it without your consent.

1. Policy Description and Applicability

This privacy policy applies to all members and visitors registered on the Jiltaka platform. This policy is effective when you use Jiltaka's website, mobile app, or any of our services.

As a responsible data processor, Jiltaka complies with GDPR and international data protection standards. This policy aims to clearly inform you what we do and do not do with your information.

By using the platform, you consent to this privacy policy. If you object to any part of it, please stop using the service and contact us.

2. What Information We Collect

Jiltaka collects only necessary information. We do not collect unnecessary data. Below is a list of information we collect by category:

Type of Data Example Collection Reason
Identification Information Name, Date of Birth, National ID KYC Verification & Age Confirmation
Contact Information Email, Mobile Number Account Verification & Support
Financial Information Bank Account, Mobile Banking Number Payment Processing
Usage Information Login Time, Game History, Bet Records Service Improvement & Security
Device Information IP Address, Browser, Device Model Fraud Prevention

Assurance: Jiltaka never collects information without reason. Every piece of data we collect serves a clear and legitimate purpose.

3. Purpose and Legal Basis for Data Use

Jiltaka uses your collected information for the following purposes:

  • To create, verify, and manage your account.
  • To process deposits, withdrawals, and other financial transactions.
  • To complete the Know Your Customer (KYC) process.
  • To provide a personalized experience based on your preferences.
  • To detect and prevent fraud, money laundering, and suspicious activities.
  • To provide customer support and resolve complaints.
  • To comply with legal obligations.
  • To improve the platform's security and performance.

Jiltaka never shares your information with third parties for marketing purposes. You can unsubscribe from our promotional emails at any time.

4. Data Sharing and Disclosure Policy

Jiltaka does not sell or share your information with third parties for commercial purposes. However, we may disclose information in the following limited circumstances:

  • Payment Processor: To complete transactions. Only necessary financial information is shared.
  • Legal Authorities: When required to comply with court orders or government directives.
  • Security Partner: For fraud detection and cybersecurity.
  • Business Continuity: In case of company merger or acquisition, users will be notified in advance.

We share only the minimum necessary information in each case and require third parties to comply with our privacy standards.

5. Use of Cookies and Tracking Technologies

Jiltaka uses cookies and similar technologies to improve your platform experience. We use three types of cookies:

  • Essential Cookies: Required for login sessions and security. These cannot be disabled.
  • Functionality Cookies: Helps remember your preferences. Active only with your consent.
  • Analytics Cookie: To understand usage patterns. You have the option to disable these.

You can delete or block cookies anytime from your browser settings. However, disabling essential cookies may prevent some services from functioning properly.

6. Data Retention Period

Jiltaka does not retain your information longer than necessary. Retention periods for different types of data are outlined below:

  • Account Information: Retained while the account is active and for 5 years after closure (if legally required).
  • Financial Transaction Records: Retained for 7 years (per international financial regulations).
  • Support Contact: 3 years.
  • Log Files and Security Data: 1 year.
  • Marketing Preferences: Deleted after unsubscribing.

You can: You can request account deletion. All information except legally required data will be deleted.

7. Your Data Rights

Every Jiltaka member has the following rights regarding their own information:

Right to Know

You can request to know what information we hold about you at any time. Complete information will be provided within 30 days of your request.

Right to Correction

You can correct information if it is incorrect or outdated. Corrections can be made through Account Settings or Support.

Right to Erasure

You can request your information be deleted. If there is no legal obligation, your data will be deleted within a specified timeframe.

Right to Object to Processing

Under certain circumstances, you may temporarily stop your data from being processed.

Right to Data Portability

You can request to download your information in a machine-readable format.

8. Children's Privacy Protection

Jiltaka strictly does not provide services to anyone under 18. We do not knowingly collect information from minors.

If a minor accidentally creates an account and we become aware of it or are informed, the account will be immediately closed and all associated data will be deleted.

If parents suspect their child is using Jiltaka, please contact our support immediately.

9. Privacy Policy Change Process

Jiltaka may update this privacy policy from time to time. When changes occur, we will notify you as follows:

  • The "Last Updated" date at the beginning of the policy will be changed.
  • For significant changes, notifications will be sent via email and platform.
  • This policy becomes effective 14 days after publication.

If you do not agree with the new policy, you can request to close your account. Continued use of the platform after changes will be deemed acceptance of the new policy.

10. Privacy Contact

For any questions, requests, or complaints regarding privacy, contact our dedicated Privacy Team. Jiltaka aims to respond within 30 days.

Privacy Email: [email protected]
General Support: [email protected]
Response Time: Within 24–48 business hours

We take your privacy complaints seriously. If our response is unsatisfactory, you have the right to file a complaint with your country's data protection authority.

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