Gaming should always be a source of entertainment, not a burden. Jiltaka believes responsible play is truly enjoyable play.
Responsible gaming means enjoying yourself while staying in control of your time, money, and emotions. At Jiltaka, we believe every player should know when to play and when to take a break.
Online gaming brings excitement and entertainment to people's lives — but it's only truly enjoyable when it's balanced with your other responsibilities. Family, work, health — these come first. That simple principle is the foundation of responsible gaming.
Jiltaka's responsible gaming program provides tools and resources to help players review their gaming habits and seek support when needed.
Jiltaka's commitment: We never encourage any player to gamble beyond their means. Your wellbeing and happiness matter more to us than any business gain.
Always keep gaming Entertainment Think of it as entertainment, not a source of income. Never bet money you can't afford to lose.
Before each session Set a budget Set a budget and stop when it's gone — don't make another deposit just hoping for a win.
Regular Break Take breaks. Avoid long, uninterrupted sessions. When your body and mind are tired, you're more likely to make poor decisions.
When you're feeling down, angry, or frustrated Do not play. Decisions made on impulse often lead to poor outcomes.
Money lost "Chasing Losses" Don't. That mindset creates the greatest risk of all.
If gaming In relationships or at work If it starts affecting your life, seek help immediately.
All of these tools are available to every Jiltaka member, free of charge. Access them anytime from the Settings page.
Set your own daily, weekly, or monthly deposit cap. Reductions take effect immediately; increases require a 24-hour waiting period.
Set a limit on how much you want to wager within a given period. Having this cap keeps your total losses in check and reduces the risk of going over budget.
Set a maximum time limit for each gaming session. When the time is up, Jiltaka will automatically log you out and prompt you to take a break.
Pop-up notifications will appear at set intervals showing how long you've been playing and how much you've won or lost. This keeps you aware and helps you take timely breaks.
Temporarily lock your account for a set period — anywhere from 7 days to 5 years. During this time, no logins or deposits will be possible.
If you need a sudden break from gaming, activate cooling-off. Your account can be suspended temporarily for anywhere between 24 hours and 6 weeks.
Gaming problems develop gradually — not overnight. If even one of the signs below applies to you, it may be time to seek help.
Overspending: You're depositing more than your planned budget and telling yourself "just one last time" each time.
Chasing losses: You're placing more bets to try to win back what you've lost.
Relationship strain: Frequent arguments with family or friends over gaming.
Playing in secret: You're hiding your gaming habits from family or lying about them.
Impact on work and studies: Skipping work, studies, or daily responsibilities to game.
Gambling with borrowed money: Borrowing money or dipping into savings to fund gaming.
Keep in mind: These signs are not a mark of weakness — they are symptoms of a problem that has a solution. Asking for help is an act of courage.
Answer the questions below honestly. If most of your answers are "yes", please speak with our support team.
Did you spend more on gaming last month than you had planned?
Do you feel restless or anxious at the thought of stopping?
Have you neglected work, sleep, or time with family in favour of gaming?
Have you ever played more to "win back" what you lost?
Have gaming habits caused conflict with family or friends?
Is gaming having a negative impact on your peace of mind or daily life?
3 or more "Yes" answers? Reach out to the Jiltaka support team or use our self-exclusion tool. We won't judge — we're here to help.
Log in to your Jiltaka account. If you don't have one, register for free.
Click the profile icon in the top right corner and go to the "Responsible Gaming" section.
Set your preferred deposit limits, session time, or activate self-exclusion.
Save changes. Lowering a limit takes effect immediately. Increasing one takes 24 hours.
Need help? If you run into any issues using our protection tools, our 24/7 support team is here to help. Reach us via live chat or email — [email protected]
Problem gambling is a recognised issue in every country. As online gaming grows in Bangladesh, raising awareness is essential. Jiltaka believes awareness is the most effective way to prevent harm.
Responsible gaming isn't just about playing less — it's about playing with awareness. Always keep track of how much time and money you spend. That's exactly why Jiltaka's Reality Check feature was built: to remind you how long you've played and how much you've spent after each session.
Many people believe gaming problems only happen to those who are "weak-minded" — that's completely false. Gaming addiction is a mental health condition that can affect anyone. With timely support, full recovery is possible. Seeking help at Jiltaka is nothing to be ashamed of — in fact, it takes real courage.
Jiltaka takes every precaution to protect minors from accessing gaming. Our KYC process ensures age verification. If a family suspects an underage member is using the platform, contact us immediately — we will act fast.